Payments Received Error
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Jun 5, 2008
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I’m keeping track of league fees and at the bottom where it keeps track of the total “Payments Received,” the total is off by 1. I have 8 people paid and check marked and it says I have 9 people paid. If I check all the boxes, it’ll say 14 out of 13 payments received. |
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Jun 5, 2008
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Please send a support request with your team ID so we can see what’s going on with your team. This shouldn’t be able to happen. Thanks! Andrew @ TeamSnap |
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Jun 16, 2008
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Sorry for the late reply. I forgot to check back on my post. Team ID is Headfirst IU Club Team in the sport of softball. |
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Jul 15, 2008
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I have the same problem. The bottom of the page shows 16 of 18 having paid. But if I count the check marks there are 15 checked and 3 un-checked. This does not happen for all payments, just this particular one. My team is a soccer team called “Rockville Arsenal FC”. I’m not sure where to find the team ID. If it’s the one in the URL my team ID is 8698. Thanks! |
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Jul 15, 2008
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I am also with Ed Benjamin’s team (Rockville Arsenal FC #8698 above). I did see the problem. Unfortunately, the problem no longer shows up, because it corrected itself when I unchecked everything and re-checked the 15. Thanks for looking into this! |
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