One of our players is not receiving messages that were posted and had the “Broadcast this message” box checked. She was receiving them until about a week ago and nothing in her email address or roster info has changed. The messages are not ending up in her spam filter either.

Any help would be greatly appreciated!

Hi Jessica,

Can you send us an email to support (support@teamsnap.com) with your team name or team id.

Thanks,
Traci @ TeamSnap